Privacy Policy

The Bonding Studio

Last updated: March 2026

The Bonding Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you interact with our website or receive services from us.

We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Health Records Act 2001 (Vic).

1. Who We Are

The Bonding Studio is operated by AfterAlign Pty Ltd, which provides cosmetic dental services including composite bonding.

References in this policy to “we”, “us”, or “our” refer to The Bonding Studio and AfterAlign Pty Ltd.

2. What Personal Information We Collect

We may collect personal information including:

  • name

  • email address

  • phone number

  • address

  • date of birth

  • emergency contact details

If you become a patient, we may also collect health information, including:

  • medical history

  • dental history

  • radiographs and scans

  • clinical photographs

  • treatment notes and treatment plans

Health information is considered sensitive information under Australian privacy law and is handled with a higher level of protection.

3. How We Collect Your Information

We may collect personal information when you:

  • submit an enquiry through our website

  • contact us by phone, email, or social media

  • book a consultation or appointment

  • complete medical history or consent forms

  • attend our clinic for treatment

  • communicate with us about your care

We may also collect information from third parties where relevant to your treatment, such as referring practitioners, dental laboratories, or health funds (with your consent).

4. Why We Collect Your Information

We collect personal and health information in order to:

  • respond to enquiries and appointment requests

  • provide dental services and treatment planning

  • communicate with you regarding appointments and treatment

  • process payments and health fund claims

  • maintain patient records

  • comply with legal and regulatory obligations

  • improve our services and website

If you choose not to provide relevant personal or health information, we may be unable to provide appropriate dental care.

5. Disclosure of Personal Information

We may disclose personal information to:

  • dental laboratories involved in your treatment

  • referring dentists or healthcare practitioners

  • health funds or insurers

  • service providers assisting with business operations (such as practice management software, IT providers, or website hosting)

  • professional advisers including accountants, insurers, or legal advisers

  • government or regulatory authorities where required by law

We take reasonable steps to ensure that any third parties handling personal information comply with appropriate privacy obligations.

6. Clinical Photography

As part of providing cosmetic dental care, we may take photographs, digital scans, radiographs or other images of your teeth, smile and oral structures.

These images may be used for:

  • diagnosis and treatment planning

  • communication with dental laboratories or other practitioners involved in your treatment

  • monitoring treatment progress

  • maintaining your clinical record

Where taken for clinical purposes, these images form part of your health record and are handled in accordance with applicable privacy laws.

We will not use your images for marketing, advertising, social media or website publication without your consent. Consent for promotional use may be obtained separately and may be withdrawn for future use at any time, although material already published may not always be capable of complete removal.

7. Direct Marketing

From time to time we may send information about our services, clinic updates, or appointment reminders.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in communications.

We do not sell or disclose your personal information to third parties for marketing purposes.

8. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored:

  • within secure practice management systems

  • in encrypted electronic records

  • in secure physical records where applicable

Patient records are retained in accordance with applicable legal requirements in Victoria.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and understand how visitors use our site.

These tools may collect information such as:

  • pages visited

  • time spent on pages

  • browser type and device information

This information is generally aggregated and does not personally identify users.

You can disable cookies through your browser settings if you prefer.

10. Overseas Data Storage

Some third-party providers we use (such as cloud-based software systems) may store data outside Australia.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

11. Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate or outdated.

Requests can be made using the contact details below.

12. Privacy Complaints

If you have concerns about how your personal information has been handled, please contact us so we can investigate.

If you are not satisfied with our response, you may contact the
Office of the Australian Information Commissioner.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

14. Contact

For privacy enquiries or requests:

The Bonding Studio
Operated by AfterAlign Pty Ltd

Email: info@thebondingstudio.com.au
Address: Level 6 / 20 Mollison Street, Abbotsford, VIC 3067